Terms &
Conditions
Delivery Times
Our purpose built facility boasts a large new parts store which provides our customers with a very acceptable 48hour delivery time from time of payment to the goods arriving at your door. Most of our larger carbon fibre & fibreglass panels are made to order. At the point of sale, payment is normally required in full. When ordering your items you will be advised of our estimated delivery time. Delivery time can vary depending on what product you have chosen and be anywhere between next day or up to 6 weeks in extreme circumstances.
Warranties/Returns
In the unlikely event of you experiencing any fault with your product please let us know what the problem is and we will endeavour to help. Any mechanical parts would be tested by the manufacturer who would compile a report. Exchange or refund will then be subject to their findings.
Cancellations
Due to the bespoke nature of our business, goods must carry a 25% handling charge. This is non-returnable in the event of cancellation of the order.
- Items (and their packaging) are received in reasonable condition, goods must be deemed as resalable.
- Items are returned with a copy of your original invoice, reason of return and the action you require us to take.
- Items are returned to us within 14 days.
- Carriage costs incurred will be reimbursed depending on reason of return (Copy of the receipt for the cost of the return carriage will be required)
Carriage breakages must be reported on taking delivery, please take 2 minutes of your time to actually open up the box and remove the ordered item from all its packaging to make sure there is no damage at all, if there is damage or there is anything you are not sure about please sign for the goods "damaged" when signing the courier slip. If you sign for it in good condition, this will affect the success of any claim against the courier company and could affect your replacement or refund.
Painted items will not be accepted for return, it is your responsibility to ensure correct fitment before painting commences. We will not be held responsible for any labour charges incurred in the fitment of incorrect or faulty parts.